Have Questions?
Check out our FAQ's. If you still have questions, please reach out to us via email at inquiries@fourteenpointfive.com or through our online contact form, and our team will get back to you as soon as possible.
How far ahead of my trip do I need to purchase a Scoreboard?
Custom Scoreboards must be purchased at least 2 weeks (14 days) prior to your trip start date, or expedited shipping fees may apply.
What do I actually receive when I place an order?
- Scoreboard
- Sheet of stickers with faces of all players for each round being played (if you supply pictures in your customization). If no pictures are provided, the stickers will have player names instead.
- Permanent Marker to write on the board
- Maybe some other surprise FPF swag...
- Scoreboard delivered in a protective cardboard box
- Stickers, marker and anything else in a separate mailer envelope
After checkout, how do I customize my Scoreboard?
After your order is confirmed, a button saying "Customize This Board!" will appear on screen. Clicking this button will lock in your order number in our system and take you to one more screen where you will again see a "Customize Your Scoreboard" button to click. After clicking this, our Scoreboard Customizer screen will load and you are ready to add all your trip details. Make sure to click SAVE as you make changes and additions!
What if my trip size doesn't fit your player or number of rounds options?
Send us an email at inquiries@fourteenpointfive.com with the details of your trip. We'll let you know if we accommodate your specific needs! The more lead time we have before your trip, the better the chance we can accommodate.
Can I see the Customizer before ordering so I know how it works?
Absolutely. We created a demo of the Customizer that mirrors the real thing for exactly this reason. You can access it here and play around with it - but please note that you can not save anything in it and you can not transfer inputs from this demo to the true Customizer used after ordering.
What if I don't have all my trip details when I buy or if I want to change them in the future? Can I come back to the Customizer and make additions or changes?
No problem! You do NOT need to enter all of your customizations at once. In fact, you don't have to add any right away. You have until 2 weeks (14 days) before your trip start date to enter customizations for your Scoreboard. To make changes or additions, simply come back to our site and open your order to access the Customizer. And don't worry - we'll send reminder emails as you approach your customization cutoff date so you don't forget!
What if I don't have all the details or don't want to print all of the information in your Customizer on my Scoreboard? Can I leave sections blank?
Yes - you can enter as many or as few of the customization options as you'd like! Any sections left blank will also be blank on the Scoreboard you receive with a line, box or area to write that information in with a marker during your trip.
What are the Scoreboards made of?
Our Scoreboards are built to withstand the antics that come with a golf trip :). They are made of sturdy, 4mm thick corrugated plastic and stand on their own as a tri-fold board.
How big are the Scoreboards?
Groups of 8 or fewer:
Scoreboards are 3' tall by 4' wide, cut 1' in on each side to fold into a 3' x 2' tri-fold. The boxes they are delivered in are approximately 3' x 2' x 3" in dimension.
Groups of more than 8:
Scoreboards are 4' tall by 4' wide, cut 1' in on each side to fold into a 4' x 2' tri-fold. The boxes they are delivered in are approximately 4' x 2' x 3" in dimension.
What shipping address do I use for my order?
If flying to your golf trip, use an address at your destination. Examples: The hotel, resort, the first golf course you are playing, a local shipping store, private residence, etc. You CANNOT ship to an AirBnb or Vrbo, their policies often do not allow advance shipments to their properties.
If driving to your golf trip, we recommend shipping to your home address, and bringing the board with you in the car.
Does my group have to use the 28-point scoring format?
No, you do not - we created the 28-point scoring format to provide an easy and fun way to guide your trip competition and mimic the vibe of the Ryder Cup competition. As avid golfers ourselves, we know how tough it can be to come up with scoring and games for a competition amongst a group. But you are free to choose your own scoring format and games and input that information into the Customizer!
Can I make changes to the Scoreboard format with custom matchups or games that are not listed as an option in your Customizer?
If you have special requests, email us at inquiries@fourteenpointfive.com with the details. We will do all we can to accommodate requests and let you know if we can make it happen! The more lead time we have before your trip, the better the chance we can accommodate changes.
What if my trip is canceled or postponed after I bought a scoreboard? What are my options?
FourteenPointFive offers a scoreboard guarantee where your order will always be good for one scoreboard. So if your trip is canceled or postponed, we will keep your order open and simply roll it into a scoreboard for a future trip. This must be requested by the purchaser in writing via email to inquiries@fourteenpointfive.com, prior to the date of your original trip so we can note it in our system.
